Reference

How 77u Handles Your Personal Information

When you open an account with us or use bKash, Nagad or Rocket to fund your wallet, we collect certain information to keep your account working and secure.

Account data handled securelyPayment info kept privateYour rights, clearly statedBangladesh-eligible accounts only

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PRIVACY CONTACT

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to delete something or raise a concern about how we handle your information, our support team can help directly. Availability and response times depend on your region and local eligibility, but we aim to acknowledge privacy requests within a working day and resolve them as quickly as the nature of the request allows.

Live Chat Start a chat session from your account dashboard for privacy questions. The chat widget is visible once you are logged in to your 77u account.

Email Support Send your data request or privacy concern to our support email. Include your registered account name and a brief description of what you need.

Account Help Centre The Help Centre inside your account covers data access steps, wallet removal requests and how to update contact details without raising a full support ticket.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account security and data handling sit at the centre of how 77u is built. Here is what that looks like in practice — from the moment you log in to when you request a withdrawal back to your Rocket or Nagad wallet.

Account Security

Login sessions use encrypted connections and OTP verification. If we detect a new device or unusual location, we prompt a second check before your account opens.

Cookie Controls

Session cookies keep you logged in across tabs and remember your last active section. You can clear or block these via your browser at any time without losing your account.

Payment Data Retention

bKash, Nagad and Rocket transaction records are held for the period required by applicable financial rules in your eligible region. We do not store full mobile wallet PINs.

Data Access Requests

You can ask us what personal data we hold on your account. We will provide a summary through the support channel and action deletion or correction requests within the timeframe local rules require.

What We Collect and Why We Use It

77u Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when registering — name, contact details and account credentials. When you make a deposit via bKash, Nagad or Rocket, we record the transaction reference and amount so our finance team can match and verify your wallet correctly. We also

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collect device and session data — browser type, IP address, login timestamps — to detect unusual access patterns and protect your account from unauthorised use. We do not sell your personal information to third parties. Data may be shared with payment processors like the mobile wallet
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rails you use, and with fraud-prevention services, solely to process your transactions and keep the platform secure. We retain your account data for as long as your account is active and for the period required by applicable financial compliance obligations. What we hold and how long
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we hold it may vary depending on your local law and the eligible region your account falls under. If you close your account, we will remove or anonymise your personal data in line with those obligations. Cookies are used to maintain your session state, remember your
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last login device and serve relevant account prompts — you can manage cookie preferences through your browser settings at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at 77u

These are the questions we hear most from account holders about how their data is used, stored and protected. If your question is not here, reach out through live chat or account support.

We collect your name, contact details and account credentials at registration. Once you transact, we also hold payment references from bKash, Nagad or Rocket and device session data to secure your account.

We share data only with payment processors handling your bKash, Nagad or Rocket transactions, and with fraud-prevention services. We do not sell your information to advertisers or unrelated third parties.

Once your account is closed, we remove or anonymise your personal data in line with the financial compliance period that applies to your eligible region and local law.

Yes. Contact us via live chat or email from your registered account. We will send a summary of what we hold and action correction or deletion requests as local rules require.

We use session cookies to keep you logged in and remember your last active section. You can clear or block them in your browser settings; this does not affect your account credentials or wallet links.

No. We record transaction references and amounts for verification, but full mobile wallet PINs are never stored on our systems. PIN entry always happens inside your own wallet app.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFootball SuperGoal InfoAbout Us

How 77u Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Information

Account Security

Cookie Controls

Payment Data Retention

Data Access Requests

Common Questions About Your Privacy at 77u

01 What personal data does 77u collect when I register?

02 Does 77u share my data with any third parties?

03 How long does 77u keep my account data after I close my account?

04 Can I request a copy of the data 77u holds about me?

05 How does 77u handle cookies and can I turn them off?

06 Is my bKash or Nagad wallet PIN stored by 77u?

Privacy Policy

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